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Results 1 - 10 of 12 (page 1 of 2)
Are your customers being served? [electronic resource] : how to boost profits by delivering exceptional customer service / Pauline Rowson.
The science of service : the proven formula to drive customer loyalty and stand out from the crowd / Mark Colgate, Ph.D.
A complaint is a gift [electronic resource] : recovering customer loyalty when things go wrong / Janelle Barlow, Claus M�ller.
Value proposition design : how to create products and services customers want / Alexander Osterwalder ... [et al.].
Last girl ghosted / Lisa Unger.
The soulmate equation / Christina Lauren.
Stasiland / Anna Funder.
The gathering / Anne Enright.

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