The spirit of kaizen [electronic resource] : creating lasting excellence one small step at a time / Bob Maurer and Leigh Ann Hirschman.
Record details
- ISBN: 9780449806890 (electronic audio bk.)
- ISBN: 0449806898 (electronic audio bk.)
- Physical Description: 1 online resource (1 sound file)
- Publisher: New York : McGraw-Hill, c2013.
Content descriptions
General Note: | Electronic audio file. |
Formatted Contents Note: | A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do. |
Participant or Performer Note: | Read by Bob Maurer. |
Search for related items by subject
Subject: | Organizational effectiveness. Organizational change. Management. |
Genre: | Audiobooks. Downloadable audio books. |